Delivery, Shipping and Returns

Shipping

Our composting toilet warehouse is located in Germany. We ship to all countries in the European Union, UK, Switzerland and to some outside European countries too.

The composting toilet/s and accessories you order on this website will be dispatched after receipt of payment and sent via our trusted delivery partners.

One composting toilet with included accessories weighs approx. 15 kgs when boxed.

Delivery within Germany (Zone 1)

Since we are based in Johanniskirchen, we offer free shipping within Germany for orders over 300€.

If your order totals less than 300€, the following delivery charges apply:

• 6,90€ up to 30kg

Delivery to the EU-Neighbours of Germany (Zone 2)

We deliver to Austria, Italy, France, Belgium, Netherland, Denmark, Poland and Czech Republic per GLS or forwarder (when very large orders). Delivery times do vary from country to country but is usually 2-5 business days after receipt of payment.

• Per parcel up to 30kg – 14,95 €

Delivery to the rest of EU + Switzerland (Zone 2.1)

We deliver to all other countries in the European Union with GLS or forwarder (when very large orders). Delivery times do vary from country to country but is usually 2-5 business days after receipt of payment.

• Per parcel up to 10kg – 24,90€
• Per parcel up to 30kg – 34,90€

Except islands – POA€

For customers in Switzerland, meineinkauf.ch offers an interesting shipping alternative that enables low-cost and customs-compliant delivery directly to you in Switzerland. You can find more information at meineinkauf.ch. Proceed as follows: 1. simply register at www.meineinkauf.ch. Here you will receive a personal [email protected] email address. 2. with the personal [email protected] email address you can now create a customer account in our online store. 3. place your order in our store using your personal [email protected] email address. 4. as shipping AND billing address please use only: MeinEinkauf GmbH Maybachstraße 19 D-78467 Konstanz Besides the address to MeinEinkauf GmbH please also pay attention to your payment method. 5. all order and shipping information will be automatically forwarded from your [email protected] email address to your private email address. The MeinEinkauf.ch team stays informed about the status of your order at the same time in order to send it to your address in Switzerland as soon as possible. You can check the status of your order afterwards approx. 48 hours after receipt on www.meineinkauf.ch under "My Orders". 6. you pay your ordered goods directly in our store . With your goods you will then receive a separate invoice for the service fee from MeinEinkauf.ch.

United Kingdom - including Northern Ireland (Zone 3)

We ship with GLS or DHL International. Your invoice includes all taxes and customs, there are no additional costs or fees for you. The 6% customs costs are calculated and displayed at the end of the ordering process, after selecting the payment method from the value of goods.

• Per parcel up to 2 kg – 39,95 €
• Per parcel up to 10kg – 44,95 €
• Per parcel up to 30kg – 74,95 €

Except islands – POA€

Balkans, Islands and Turkey (Zone 4)

Shipping cost to Albania, Bosnia & Herzegovina, Iceland, Kosovo, Malta, Serbia, Spain (Islands), Turkey and Cyprus – GLS or DHL International

• Per parcel up to 2 kg – 34,90 €
• Per parcel up to 10kg – 79,90 €
• Per parcel up to 30kg – 129,90 €

If you are interested in shipping to other countries outside of Europe not listed above, please contact us.

Canceled orders and returns

For full details, see our Cancellation and Returns page.